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Nov 17, 2017
This week’s themeToponyms from fiction This week’s words grimgribber ecotopia ruritanian edenic stepford
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with Anu Gargstepford
PRONUNCIATION:
MEANING:
adjective: Robotic, compliant, submissive; lacking in individuality.
ETYMOLOGY:
After the fictional suburb of Stepford, Connecticut, in Ira Levin’s 1972
novel, The Stepford Wives, later made into movies (in 1975 and 2004).
In the story, men of this seemingly ideal town have replaced their
wives with attractive robotic dolls devoid of emotion or thought.
Earliest documented use: 1972.
USAGE:
“And it shouldn’t be rigid, mechanical or, as Richard Branson has called it,
‘Stepford customer service’. Empowering staff gives them the confidence to
be authentic and unscripted, which is what guests, from millennials up,
crave for today: a true, honest and genuine exchange.” David Eisen; Successful Customer Service Is Not One Size Fits All; Hotel Management (Newton, Massachusetts); Mar 2017. A THOUGHT FOR TODAY:
Through others, we become ourselves. -Lev Vygotsky, psychologist (17 Nov
1896-1934)
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